Frequently Asked Questions
Everything you need to know about your daily brew.
How do I ensure my coffee stays fresh?
To maintain peak flavor, store your beans in a cool, dark place in an airtight container. We recommend consuming our whole bean coffee within 4 weeks of the roast date.
When will my coffee be roasted and shipped?
We roast in small batches to ensure quality. Orders are typically processed within 24-48 hours, and you will receive a tracking number as soon as your beans leave our roastery.
Do you offer coffee subscriptions?
Yes! You can subscribe to your favorite blends and save 15% on every order. Choose your frequency and skip or cancel anytime through your account portal.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days for a resolution.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times are calculated at checkout based on your specific location.
Can I request a specific grind size?
While we recommend purchasing whole beans for maximum freshness, we offer several grind options including Drip, Espresso, and French Press which can be selected on the product page.